Whitney Guests
Visitor management for offices and facilities. Guests check in on a front-desk kiosk, hosts approve the visit, and everyone knows who is on site.
Built in Sandpoint · Serving Bonner County & North Idaho
What it does
Whitney Guests is built and operated by Whitney Solutions in Sandpoint, Idaho. Organizations run it at their front desk to check visitors in, notify hosts, and keep an accurate record of every visit.
- Self-service visitor check-in on an iPad kiosk
- Host approval and arrival notifications
- Visitor badge printing
- Document signing and site inductions
- Visit history and compliance records
Front desks that need clarity, not complexity
Check-in, approval, on site
Guest arrives
Visitor uses the Whitney Guests kiosk at the front desk to start check-in.
Host approves
The host gets notified and can approve or decline the visit.
Badge & on site
Badge printing, documents, and a record of who is on site — with optional visit-status texts if the visitor opted in.
Visit-status texts, only with the visitor's consent
Whitney Guests can text a visitor when their host approves or declines the visit. Visitors opt in themselves at the check-in kiosk.
How visitors opt in
- The visitor checks in on the Whitney Guests kiosk, an iPad at the front desk of the organization they are visiting.
- They may optionally type their own mobile number. Doing so reveals a consent checkbox labeled "Text me updates about this visit", unchecked by default.
- The checkbox is shown with the disclosure: "Whitney Guests sends 1-2 messages per visit. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
- A number receives texts only if the visitor personally entered it and checked the box. After opting in, the visitor receives a one-time confirmation text.
Program details
- Texts are transactional visit-status updates only, such as a host approving or declining a visit. Never marketing.
- Message frequency: 1-2 messages per visit; frequency may vary with visit activity.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help.
- Providing a mobile number is optional and never required to check in. Consent is not a condition of entry or of any purchase.
- Numbers entered by staff are never messaged, and we never buy or acquire phone numbers from a third party.
- Mobile numbers and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.
See the Whitney Solutions privacy policy, the Whitney Guests privacy policy, and the terms and conditions. For help, reply HELP to any message or email andrew@whitneysolutions.tech.
Frequently asked questions
Is Whitney Guests only for Sandpoint?
Whitney Guests is built and operated by Whitney Solutions in Sandpoint, Idaho. Local onboarding and IT pairing are strongest for Sandpoint, Bonner County, and nearby North Idaho — ask us if you are further out.
Do visitors have to give a phone number?
No. Providing a mobile number is optional and never required to check in. Consent is not a condition of entry or of any purchase.
Can this work with access control?
Yes. Many sites use Whitney Guests at the desk and Verkada or Ubiquiti for doors and cameras. See our access control page for how we approach those projects.
Who operates the SMS program?
Whitney Solutions operates Whitney Guests and its optional visit-status text messages under our registered messaging campaign. Full details are in the SMS section below.
Want Whitney Guests at your front desk?
Schedule a free demo or call us in Sandpoint. We will walk through check-in, host approvals, and whether optional visit-status texts fit your site.